Why is this page text-only?
PCCW
PCCW Global

Managed Applications

Print

Hosted PBX

Go to Market in a Flash. Start Selling IP Telephony Now.

Product Description | Specifications | Features & Value Added Services

Features & Value Added Services

Service and Platform Reliability

First, our engineers will make sure crystal-clear voice can be supported on your local enterprise data network. Once voice calls enter our network, they are guaranteed with Service Level Agreements on our fully redundant MPLS-enabled global network infrastructure.

The Hosted PBX service is built on a carrier-grade, class-5 network communications platform through our partnership with BroadSoft - the proven softswitch market leader in terms of:

  • Most carrier-class networks deployed
  • Largest number of Hosted PBX deployments worldwide, over 400,000 subscriber connections
  • A service delivery platform with unmatched scale, reliability, redundancy, and flexibility

The service resides on fully redundant network servers to ensure maximum availability, and is backed-up by geographically separated mirror environment for complete disaster recovery.

Phones and Customer Premises Equipment

We offer total flexibility: direct purchase, purchase from PCCW Global, or finance from PCCW Global –whatever the arrangement, PCCW Global will stage and configure your equipment to ensure a smooth installation.

  • A selection of IP Phones offers elegant design and will not become obsolete (Polycom, Cisco)
  • The attendant console is a soft-client that resides on the receptionist’s desktop. It offers the same or more functionality as a traditional console and eliminates capital expense and maintenance
  • Ability to interoperate with existing enterprise firewalls and private IP addressing schemes
  • We specify router configurations to support data and voice over a high-speed connection

Key Benefits To Your Business

  • Advanced call functionality and messaging options
  • Ability to track calls made, calls received, calls missed and more
  • Reduced communication costs 
  • Fast and simple web-based administration 
  • Simplified business operations with one bill for voice and data 

Product Description | Specifications | Features & Value Added Services
Product Resources
Contact a Representative

Get the information you need from a regional expert.